Shipping Policy
Holiday Shipping Deadlines
For guaranteed holiday delivery, orders need to be placed by:
| Date | Time (GMT) | Shipping Method |
| Sun 24th Nov | - | MyJoys Custom Orders |
| Fri 20th Dec | By Noon | UK Standard 2-Day Shipping |
| Fri 20th Dec | By Noon | Saturday Delivery |
| Sun 22nd Dec | By Noon | Next Day |
Ireland Only Shipping
To track the status of your order, click the link below:
Should you have any questions about your order, or our shipping & billing process, please feel free to contact us at + 44 (0) 800 616198. Unfortunately, we cannot place orders that ship to addresses outside of Ireland, post office boxes or BFPO addresses.
FREE DELIVERY - Offer now live for a limited time only. Excludes MyJoys orders.
Shipping Methods
| Shipment Method | Order Processing | Delivery Time | Shipment Charge |
| Standard | Up to 24 hours. Orders placed after 12 PM EDT will begin processing the next business day. | 2-4 business days | €4.99 |
| MyJoys Standard | Up to 24 hours. Orders placed after 4 PM EDT will begin processing the next business day. | 4-5 weeks | € FREE |
Standard Service
Order processing takes up to 24 hours. Standard shipping is delivered 2-4 business days after order acceptance.
MyJoys Shipping
Please note, shoes are delivered 'signature required'.
Standard four (4)-weeks to five (5)-weeks (after the order is processed and accepted) FedEx shipping is FREE for all MyJoy shoes!
Notes: Business days are Monday – Friday. Holidays are excluded. A signature may be required for delivery.
Order Information
At this time, we can not accommodate sales VAT exempt orders placed online.
Still Need Help?
Note: Our Customer service phone lines will be closed from the 23rd December (PM). Reopening on 2nd January 2025. We will be supporting email queries during this time but may slower to reply than usual.
